Order Processing
Processing Times
UK domestic orders ship within 3–5 working days unless a pre-order shipping date is specified.
UK Shipping
Domestic Delivery
Domestic deliveries typically arrive within 3–5 working days after dispatch.
International Shipping
Delivery Times
International orders typically arrive within 5–15 working days. Delivery times may vary depending on customs processing in the destination country.
Import Duties
Customers are responsible for import duties, customs fees, and taxes. Regulations vary by country and Souljier cannot control these charges.
Refused Shipments
Customer Responsibility
If a shipment is refused by the customer, the customer is responsible for:
- The original shipping cost
- Return courier charges
These costs may be deducted from refunds.
Shipping Delays
International Delays
International shipments may experience delays due to customs procedures. Souljier is not responsible for delays outside our control.
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